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Hey America, we need to talk.

August 27, 2025 2 min read

Hey America, we need to talk.

Hey America, we need to talk. We need to take a break. Like Ross and Rachel that time on Friends. We want to say it's not you, it's us. But actually it IS you. Not ALL of you, obviously, but this whole tariff thing you've got going on is wreaking havoc with people who send stuff from other places to your place. Even from here in Australia even though we thought we were friends. 🤷

We think you're incredible. We want you to be able to be able to go with io. But right now, our freight companies are all scrambling to work out what is and isn't possible. Some of them have suspended services entirely. And we're desperately trying to work out what hoops we need to jump through to get our stuff over there. And perhaps most importantly, we don't want YOU to get hit with any nasty surprises (extra duties or charges etc) when your orders arrive.

Which really only leaves us with one option and that's to suspend orders to the USA for now. We're hoping we can get everything back up and running quick smart, especially with Fall coming soon - we know you'll want to be warm and comfortable, and we want to help you do that, we really do. 😊

So thanks for being patient while we sort this out. And please know, this isn't a political thing, we're not passing any judgement on the rules, just trying to make some sense of what we need to do to make sure we've ticked all the appropriate boxes. (There's a LOT of boxes! ) And once we've done that, we'll be back at it, making America warm and comfortable again.

In the meantime, if you have any questions, or just want to say G'day to us all the way over here in Australia, just reach out to hello@iomerino.com we're more than happy to have a chin wag (that's Aussie for chat).

Go with io (when you can!) - because it's Incredible Outside.